Your data belongs to you – and stays with you.
At DokuTech.app, protecting your business data is our highest priority. Technical documentation, operating manuals, and specialized terminology are among your company's most valuable assets. That's why we designed DokuTech.app from the ground up so that your data remains exclusively in your protected company workspace – at no point is it visible or accessible to other customers.
Your Company Workspace – Your Protected Work Area
Every customer works in DokuTech.app in their own, completely isolated company workspace. All your data – templates, user manuals, glossaries, customer information, and AI settings – are exclusively accessible to members of your company workspace.
This separation is not just organizational but implemented technically at the database level. Every access is filtered through your unique company workspace identifier and secured by a double authorization check. Access to data from another company workspace is technically impossible.
Protection Overview
| What is protected? | How is it protected? |
|---|---|
| Templates and chapter content | Visible only to members of your company workspace |
| Glossary and specialized terminology | Stored exclusively in your company workspace |
| AI settings and instructions | Only changeable by your administrators |
| Customer information and deliveries | Strictly limited to your company workspace |
| Media library and images | Available only within your company workspace |
How AI Handles Your Data
DokuTech.app uses AI technology to help you with translation and text generation. In doing so, you may entrust sensitive information to the AI – technical terms, product descriptions, or company-specific formulations. We take this trust seriously.
Temporary Processing
When you start an AI translation or text generation, your texts are sent together with your settings (glossary, tonality, avoidance words) as a one-time request to the AI service. The AI processes your request, returns the result – and afterwards the transmitted data is not permanently stored.
No Memory Between Requests
The AI has no memory. Every translation and every text generation is an independent, isolated process. The AI does not remember previous requests and knows no data from other company workspaces. Your glossary terms and specialized terminology are freshly loaded from your company workspace for each request and used exclusively for this single task.
No Training With Your Data
Your content is not used to train or improve AI models. The AI services used process your data exclusively to fulfill the requested task. Your trade secrets and specialized terminology do not flow into future AI models and remain confidential.
Contractual Guarantee by OpenAI
DokuTech.app uses the OpenAI API for AI translations and text generation. Strict contractual regulations bindingly ensure the protection of your data.
What the Data Processing Agreement (DPA) Guarantees
- Your content is not used to train or improve AI models.
- Data is processed exclusively for the duration of the request and then immediately deleted.
- No OpenAI employee has access to your submitted texts.
- Processing is carried out in compliance with GDPR and with appropriate technical safeguards.
- Your documents are at no point accessible to other API users – including your competitors.
These contractual guarantees are in addition to the technical company workspace isolation in DokuTech.app. Even if a competitor also uses the OpenAI API, they have no access to your data – neither directly nor indirectly through the AI model.
Access Control Through Role System
DokuTech.app uses a multi-level role system. Only authorized persons can access certain functions.
| Role | Use AI Functions | Change AI Configuration | Edit Glossary |
|---|---|---|---|
| Administrator | |||
| Editor | |||
| Viewer |
Every access to AI functions is verified server-side: Is the user a member of the company workspace? Do they have the required role? The request is only executed if both checks pass.
Frequently Asked Questions
At a Glance
DokuTech.app protects your business data through three pillars:
Strict Tenant Separation
Your company workspace is technically completely isolated from all others.
Temporary AI Processing
Your data is only used for the current task and is not stored afterwards.
Multi-Level Access Control
Only authorized users with the correct role can access sensitive functions.
“Your data stays in your company workspace. Period.”
Infographic: Your 3-Pillar Protection Concept
Download our data protection infographic – ideal for sales conversations, internal presentations, or sharing with decision-makers.
Data protection verified
- Strict tenant separation
- No AI training with your data
- Temporary AI processing
DokuTech.app